Privacy Policy

Welcome to Zyro IPTV. We are dedicated to securing your personal data and respecting your privacy rights. If you have any questions or concerns about our practices or policies related to your personal information, please contact our support team.

1. Data We Collect

We collect personal details that you willingly provide to us when you register for our IPTV service, express an interest in obtaining information about us or our products and services, or otherwise contact us.

The personal data we obtain encompasses the following:

• Contact Information: Your email for account registration and correspondence.
• Payment Data: To process your payment during purchases, we collect the necessary information, including your payment method number (such as a credit card number). This data is securely stored by our payment processor, and we advise you to check its privacy policies.
• Device and Connection Information: Upon accessing our service, we automatically obtain your IP address and details about your device, such as the type and operating system. This data is vital for security and service provision.

2. How We Use Your Data

We employ the details we collect or receive:

• To provide and manage your account. We utilize your data to establish your account and ensure its functionality.
• To process transactions. Your data is utilized to charge you for using our services.
• To send administrative information. We can use your email address to inform you about account details, service updates, and policy revisions.
• To protect our Services. We leverage IP and device information for security, designed to prevent unauthorized entry and combat DDoS attacks.

3. Legal Bases for Processing

Your data is managed under the specified legal frameworks mentioned.

• Consent: We may utilize your data if you have granted us explicit permission to process your personal information for a specified objective.
• Legitimate Interests: We could manage your data when it is necessary to support our legitimate business goals, including delivering services and preventing fraud.
• Performance of a Contract: When we have formed a contractual relationship with you, we might handle your personal information to comply with the terms of our contract.

4. Data Retention

We will retain your personal data solely for the duration necessary to fulfill the purposes stated in this privacy policy, except when a longer retention period is required or authorized by law, including tax, accounting, or other legal stipulations.

5. Cookies & Tracking Technologies

Cookies and similar tracking technologies may be employed to access or retain information. Primarily, these are essential functional cookies that allow the website and client area to function properly. We do not engage in invasive tracking for advertising.

6. Third-Party Services

We might share your information with third-party vendors, service providers, or agents who deliver services for us or on our behalf and require access to such information to accomplish that work. Examples include:

• Payment Gateways: For managing your payments securely.
• Analytics Providers: To enhance our services, we use analytics tools such as Google Analytics. Shared data is generally aggregated and anonymized.

7. Data Security

We have put in place the necessary technical and organizational security protocols intended to safeguard any personal information we manage. However, please keep in mind that we cannot promise the internet is entirely secure.

8. Your Data Protection Rights

Your rights related to personal data can depend on the location you are in.

• The right to access – It is your right to ask for copies of your data.
• The right to rectification – You possess the authority to request corrections for any information you find inaccurate.
• The right to erasure – You are entitled to ask for the deletion of your personal information, given specific circumstances.
• The right to opt-out – You may opt out of our marketing and promotional messages whenever you wish.

To implement these rights, please contact our support team.

9. Children™s Privacy

Our offerings are not meant for users who are under 18 years old. We do not consciously collect personal information from anyone younger than 18.

10. Contact Us

Should you have any questions or remarks about this policy, contact our support team.